We collect only what we need to quote the work and then do it.
We collect this when you fill out a form on this site, when you call or text us, or when you sign up through a property specific enrollment page.
We do not collect card numbers on this site. When card payment is active on your account, the card is entered directly with our payment processor. We never see or store the full number.
We do not sell your information. We do not share it for anyone else's advertising.
We use outside companies to run parts of the business. Each one receives only what it needs to do its job. Some of these are not active on every account. We list a provider here before we start using it, not after.
If you give us your phone number and check the consent box, you agree that we may contact you by phone, text and email about your service. That covers quotes, scheduling, arrival notices, service confirmations and billing.
Message frequency depends on your service schedule. Message and data rates may apply.
To stop texts, reply STOP to any message from us. You will get one confirmation that you have been unsubscribed, and then no more texts. Reply HELP for help, or call or text 706-530-1542.
Opting out of texts does not cancel your service. It only stops the messages. Tell us directly if you want to cancel service.
Marketing email from us has an unsubscribe link at the bottom. Unsubscribing stops marketing email. We will still send email about the work at your property, such as a schedule change or a billing notice, for as long as you are a customer.
We keep customer service records, including addresses and access notes, for as long as you are a customer and for four years after your last service visit. That matches how long we keep business and tax records.
Quote requests that never became service are kept for two years, so we can pick the conversation back up if you come back to us.
You can ask us to delete your information sooner. See below.
Our technicians photograph work areas for after-service reports and for quality control. We photograph grounds and yards only. We do not photograph people, and on commercial properties we do not photograph unit numbers or anything else that identifies a specific resident. If you do not want photographs taken at your property, tell us and we will note it on your account.
You can ask us what we have about you, ask us to correct it, or ask us to delete it. Email info@retrieverpetwaste.com or call or text 706-530-1542. Put privacy request in the subject line so it gets routed correctly.
We will respond within 30 days. If you are an active customer we may need to keep enough information to service and bill your account, and we will keep the records the law requires us to keep.
This service is not directed at children. We do not knowingly collect information from anyone under 13. If you believe a child has given us information, contact us and we will remove it.
This site does not use analytics, advertising pixels or tracking cookies. If that changes, we will update this page and say what we added before we turn it on.
We will update this page as the business changes. The date at the top tells you when it last changed. If we materially change how we handle your information, we will email active customers.
Retriever Pet Waste Co.
Columbus, Georgia
Call or text: 706-530-1542
info@retrieverpetwaste.com